COMPLAINTS POLICY

If you are dissatisfied with any aspect of our service and wish to make a complaint, please contact our Customer Service team by emailing complaints@prettyfacepharma.co.uk

We value the importance of our customers and take complaints very seriously. We will respond to complaints effectively, dealing with them sensitively, fairly & thorough.

In the unlikely event you do wish to make a complaint, please contact us at complaints@prettyfacepharma.co.uk.

Any correspondence will be reviewed by a senior manager of the team and a response will be returned within 48-72 hours.