DELIVERY POLICY

UK MAINLAND DELIVERIES

Next working day delivery – All orders placed before 3pm Monday – Thursday will be posted the same day for next day delivery via Royal Mail. (to be delivered anytime between 7am-7pm) Excluding Saturdays, Sundays & Bank Holidays.

All orders placed on Thursday AFTER 3pm will be sent next day delivery (to arrive Monday between 7am-7pm) unless Saturday delivery has been selected.

Saturday delivery – All orders placed before 3pm on Friday will be sent the same day to arrive Saturday (7am-7pm)

All orders place Friday AFTER 3pm will be sent out on the next working day for delivery the following day (eg. Monday for delivery on the Tuesday)

PLEASE NOTE: Due to the nature of our products, Pretty Face Pharma does not recommend leaving in a safe place or with a neighbour. If this is selected by yourself then Pretty Face Pharma will not be liable for any missing/damaged items. Pretty Face Pharma will not be responsible for any changes made by the customer to the courier.

CLICK & COLLECT:

At Pretty Face Pharma, our click & collect policy means that you can quickly place your orders and collect them at a time suitable to yourself.

You can collect from our Manchester HQ office address at:

Atrium House
574 Manchester Road
Bury
Greater Manchester
BL9 9SW

You can collect your order 2 hours after you have placed it online. Collection times – Monday to Friday 10am – 5pm (unless privately arranged otherwise via email) 

Please note: During busier times of the year, we cannot always  ensure that the courier will deliver your parcel during the chosen time slot. This is out of our hands and control. However, we will always do our best to ensure that your parcel is sent out received on time.